How can I contact BrightCHAMPS for my query?

You can share your query through BrightBuddy on the Student Dashboard or email us at care@brightchamps.com Our team could take 24–48 hours to get back to you on email.

What is the BrightCHAMPS refund policy?

We believe in offering the best possible experience to you and your child. In case you are not pleased with our services, we offer a hassle-free 10-day refund policy. Please refer here for more details.

I want to update my personal information. How can I do that?

Our Student Dashboard has an option for you to update your personal information. On the top right corner where the student name appears, click on 'Edit Profile'. Make the changes and click on 'Confirm Changes'!

Does my child need prior experience in these courses or any other subjects?

No prior experience is required for any of our programs. Our curriculum is designed to accommodate both beginners and advanced learners, with structured lesson plans.

Can I get the recording of the classes for my child?

To ensure student privacy, we do not provide recordings. However, detailed class notes, projects and activities are shared after each session for kids to revise at their own pace.

Can I reschedule or cancel classes, if needed?

We offer flexible scheduling of classes. You can reschedule or cancel classes 2 hours before the session based on availability and learning preferences through the Student Dashboard.

How is my child’s data and privacy protected?

BrightCHAMPS strictly follows Children’s Online Privacy Protection Act (COPPA) guidelines. We do not collect more data than necessary. Our systems and staff are trained to ensure a safe and private learning space.

What devices or softwares are needed for classes?

A basic laptop or desktop with internet access is perfect. Classes typically run on Zoom. We’ll guide you with any other platform setup instructions (if required) before the course begins!

Is there any homework or outside practice required?

While there’s no mandatory homework, we do encourage optional practice tasks, projects or games that reinforce class concepts which help your child apply their learning in a fun and engaging way.

How are BrightCHAMPS classes conducted?

Our classes are conducted live on BrightCHAMPS' platform, where students engage with teachers in real time. We offer one-on-one sessions to ensure every student gets personalized attention and learning experience.

What age group are BrightCHAMPS courses designed for?

All our programs and courses are designed for children aged 6-16 years, with structured learning paths tailored to their age and skill level. We recommend at least two sessions (1 hour each) per week for the best learning experience for this age group.

How will Harvard help in my child’s journey with BrightCHAMPS?

Through our partnership with Harvard Business Publishing Education, we integrate Harvard ManageMentor® courses into our curriculum, providing kids with interactive online access.

How can I become a teacher at BrightCHAMPS?

We're constantly looking to onboard talented educators with us. Click here to apply for a teacher position. Our team will review your application and reach out if your profile fits our requirements.

Do the teachers use a specific teaching methodology?

We understand that teaching young students requires a different approach. That's why every teacher we onboard makes sure that they use interactive, hands-on and project-based methods of learning in class.

Are the teachers specialized in teaching children?

Yes, all our teachers are highly qualified and experienced in teaching children aged 6-16. We only select the top candidates from all the applications. They undergo extensive training before conducting classes.

Can I change my child’s teacher if needed?

Yes, if you feel another instructor would be a better fit, you can request a change based on availability. Through our AI support, select 'Teacher Related Concerns', BrightBuddy will ask some questions and raise the request for you.

Can I request a specific teacher for my child?

Yes, you can request a specific teacher for your child and we will do our best to accommodate the request based on availability. Our goal is to match students with instructors who best align with their learning needs.